SoulPulse Privacy Policy

Last Updated: August 23, 2026

1. Introduction and Scope

Thank you for trusting and using SoulPulse (hereinafter referred to as "the App" or "we"). We understand how important your personal information is to you, and we commit to handling every category of information generated through your use of the App with prudence and responsibility.

This Privacy Policy applies to all scenarios in which you access and use the services through the SoulPulse mobile application on the Android platform. Before you register an account, browse content, or use any feature, please read this Policy in full, paying particular attention to the descriptions regarding data collection, usage, and sharing.

By starting to use the App, you acknowledge that you have understood and agreed to all processing practices described herein. If you have any objection to any provision, you may choose to discontinue using the relevant services.

2. Types of Information We Collect

In order to deliver a stable and smooth service experience, we collect the following categories of information. Each category corresponds to specific features:

2.1 Account Information

• The email address you provide during registration;
• The nickname and avatar you set;
• Gender, age, and region you voluntarily supplement;
• Account identifiers used for identification and login verification.

2.2 Device Information

• Device CPU architecture and processor model;
• Total and available system memory;
• Device storage usage;
• Sensor states identifiable by the device, such as accelerometer and gyroscope.

2.3 Usage Behavior Data

• Duration of individual sessions;
• Your preferences regarding feature entry points;
• History of content browsing;
• Frequency of interaction with various features.

2.4 Payment Information

• Subscription and purchase receipts processed through Google Play Billing;
• Transaction metadata such as transaction time and order numbers;
• Payment status and refund records. Please note that full bank card or payment account numbers are processed directly by Google Play and are not stored by the App.

3. Purposes of Information Usage

We utilize the information described above primarily for the following purposes:

• Feature Operation: ensuring the proper functioning of core features such as account login, content display, and messaging;
• Service Optimization: analyzing feature usage to improve interface design and recommendation quality;
• Security Protection: identifying abnormal logins, malicious attacks, and fraudulent activities to safeguard accounts;
• Customer Support: responding to your inquiries, feedback, and complaints, and handling technical support requests;
• Legal Compliance: fulfilling record-keeping, retention, and cooperation obligations required by applicable laws and regulations.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share necessary information with specific third parties only in the following necessary circumstances:

• Third-Party SDKs and Services: To provide analytics, push notification, and content storage capabilities, we integrate services such as Google Analytics (data statistics), Facebook SDK (social sharing), and Cloudinary (cloud storage). Their processing activities are governed by their respective privacy policies;
• Regulatory and Judicial Requests: We may disclose necessary information when required by laws and regulations or when lawfully requested by judicial or regulatory authorities;
• Business Transfer: In the event of a merger, acquisition, or asset transfer, we will notify you to the extent permitted by law.

5. Information Storage and Security Protection

We employ encryption in transit, access control, and data auditing measures to protect the security of your information. TLS/SSL encryption protocols are applied during transmission, AES-256 encryption is used for storage, and role-based access control is implemented to minimize the scope of data access.

We regularly review data access logs and provide privacy and security training to relevant personnel in order to continuously maintain the level of data security.

6. Your Control over Personal Information

With respect to your personal information, you hold the following five rights, which may be exercised through the "Settings - Account & Privacy" page within the App or by contacting customer service:

• Access: view a copy of your personal information held by us;
• Rectification: correct inaccurate or incomplete personal information;
• Deletion: request deletion of your personal information when statutory conditions are met;
• Withdrawal of Consent: withdraw your prior consent to a particular processing activity;
• Data Portability: obtain your personal information in a structured, commonly used format.

We will respond to your request within 15 business days of receipt; where the matter is complex, the processing period may be extended in accordance with applicable law, and we will inform you of the reason.

7. Protection of Minors

The App is not directed to minors. We require that all users be at least 18 years of age, and we do not intentionally collect personal information from individuals under the age of 18. Should we become aware that we have inadvertently collected personal information from a minor, we will take necessary measures, including deletion, as soon as practicable. Parents or guardians may report such situations through the contact channels listed at the end of this Policy.

8. Updates to This Policy

We may revise this Policy from time to time. Material changes will be communicated through in-app notifications or by updating the effective date. If you continue to use the App after the Policy is updated, you will be deemed to have accepted the revised terms.

9. Contact Us

If you have any questions, comments, or complaints regarding this Privacy Policy or the processing of your personal information, please do not hesitate to contact us through the following channels: